Some Intel Arc A380 products may incorrectly report a higher value than expected for default clock frequency value. Shadow of The Tomb Raider (DX11) may experience an application crash after loading to game menu. Blender 3.6 may experience an application crash during render operations when Hardware Ray Tracing is enabled. May need to power cycle the system for recovery. System may hang while waking up from sleep. UNCHARTED: Legacy of Thieves Collection (DX12) may experience an application crash while launching game. Intel Game On Driver support on Intel Arc A-series Graphics for: Here are the main changes: GAMING HIGHLIGHTS: If the issue is still happening we would appreciate it if you could share a short video showing the issue and in case the problem is not happening when rolling back to version 31.0.101.4577 a short video showing the software working as it should so we can have a better understanding in case this needs to be tested.Intel has released yesterday a new graphics driver for its Arc GPUs (Arc A380, A770, A750, A310, A770M, A570M, A550M, A530M, A730M, A370M, A350M) and integrated GPUs (11th Gen, 12th Gen and 13th Gen). As for the driver use Display Driver uninstaller to uninstall the previous driver version and then reinstall version 31.0.101.4644. I understand that the issue started with the latest driver 31.0.101.4644, if you roll back to the previous driver 31.0.101.4577 is the issue not happening? In order to rule out possible driver or software issues I would advise that you completely uninstall the Apple Music software and reinstall it on your system. I see you are experiencing a black screen for a couple of seconds before the Apple Music software opens up. Thank you for posting on the Intel® ARC™ Graphics Communities.
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